At stylaziShop, we want you to be delighted with your purchase. If for any reason you are not satisfied, we offer a 30-day return policy. Please read the following terms and conditions carefully.

1. Return Period

You have 30 days from the date of purchase to return your product(s) for a full refund or exchange. After 30 days, we are unable to accept returns or offer refunds.

2. Return Requirements

To be eligible for a return, your item must meet the following conditions:

• The item must be unused and in the same condition that you received it.

• The item must be in its original packaging.

• You must provide proof of purchase (order receipt or invoice).

• Certain items, such as personal care products or custom-made items, may not be eligible for return. Please refer to our specific product guidelines for exceptions.

3. How to Return an Item

To initiate a return, please follow these steps:

1. Contact Us: Reach out to our customer support team at support@creativedefine.shop or call us at +1 (352) 512-4159. Provide your order number and reason for return.

2. Return Authorization: We will issue a Return Authorization (RA) number and instructions on how to send the item back to us.

3. Shipping the Return: Package the item securely in its original packaging, and include your proof of purchase. You will be responsible for the cost of return shipping unless the item is defective or damaged upon arrival.

4. Refunds

Once we receive and inspect the returned item, we will process your refund. The refund will be issued to the original payment method, and it may take up to 7-10 business days to appear in your account depending on your bank or payment provider.

5. Exchanges

If you would like to exchange an item for a different size, color, or product, please follow the same return process and let us know your desired exchange item. Exchanges are subject to availability.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately within 7 days of receiving the item. We will provide a full refund or send a replacement item at no extra cost to you. Please include photos of the damaged or defective item in your return request.

7. Non-Returnable Items

Certain items cannot be returned, including:

• Gift cards

• Downloadable software products

• Personalized or custom-made items

• Perishable goods (e.g., beauty products, health and personal care items)

8. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to a defective or damaged product.

9. Changes to This Policy

We reserve the right to update this Refund and Return Policy at any time. Any changes will be posted on this page with an updated “Effective Date”. Please review this policy periodically to stay informed about any updates.

10. Contact Us

If you have any questions or need assistance with returns or refunds, please contact our customer support team at:

stylazi  Shop
Address: 2950 E Sunset Rd Unit 105, Las Vegas, NV 89120, United States
Email: support@creativedefine.shop
Phone: +1 (352) 512-4159